Shipping Policy

United States Shipping Scope

The operating rule used by scrubdaddy is straightforward: delivery is limited to addresses within the United States; for completeness, free standard shipping applies to every United States order.

Following the Parcel

As part of the service commitment made by scrubdaddy, tracking activity may not display immediately after the label is created; where relevant, tracking information is provided after the carrier accepts the shipment.

Address Review and Carrier Delays

As part of the service commitment made by scrubdaddy, carrier disruption, severe weather, peak demand, or address issues can cause delay; a deliverable street address and correct checkout details are required.

Help With Shipping Problems

The customer-facing practice followed by scrubdaddy is that customers should contact support@scrubdaddyedge.shop or 512-797-4842 about loss, damage, defects, wrong items, or missing contents; where relevant, the merchant pays any approved return shipping for those problems.

Cancellation Cutoff

The documented approach of scrubdaddy is as follows: customers may request cancellation before shipment through support@scrubdaddyedge.shop or 512-797-4842; at the same time, once a carrier has the order, the Refund Policy controls next steps.

Processing and Transit Estimate

For transparency, scrubdaddy records that normal order processing takes 1-2 business days; for completeness, business-day estimates exclude weekends and applicable United States public holidays; as a related safeguard, estimated carrier transit after shipment is 4-6 business days.

How to Reach the Merchant

For customers shopping with scrubdaddy, the governing rule is clear: customer correspondence may be sent to support@scrubdaddyedge.shop; for completeness, the store telephone number is 512-797-4842; at the same time, the merchant location and standard authorized-return address is 2446 Short St, Baytown, Texas, 77521, United States; as a related safeguard, scrubdaddy is the merchant responsible for this storefront.